If after 60 days of use, you are unhappy and would like a refund for your Baby Booster, here’s exactly what to do: Contact the Baby Booster team by calling (786) 353-7049 Monday through Friday between the hours of 9:00am and 5:00pm Central Standard Time or email us at support@thebabybooster.com. We will gladly provide you with our return address. This is an easy process. Return the package, the Baby Booster invoice you received, and the confirmation number for that order. It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the package within 60 days from the date of original purchase for the refund to be valid.
We will refund your entire order, excluding return shipping costs, as long as all packages purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.
All matters regarding returns of Baby Booster must be conducted with place of purchase (theBabyBooster.com, Baby Booster authorized reseller, etc). Returning a Baby Booster without complying with our policy, or returning a Product absent the protections afforded by Baby Booster as the retailer, or the protections conferred contractually to participants in the Baby Booster Authorized Reseller program will unfortunately deem your transaction non-refundable. (This is just a fancy way of saying...we gladly accept returns purchased from thebabybooster.com any purchases made elsewhere must be made with that retailer).
